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Latest Information-Technology-Management Exam Pattern & Information-Technology-Management Reliable Exam Questions

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WGU Information Technology Management QGC1 Sample Questions (Q74-Q79):

NEW QUESTION # 74
Which statement describes the analysis phase of the systems development life cycle (SDLC)?

A. Identifying end-user business requirements and refining project goals into defined functions and operations
B. Establishing a high-level strategy and goals for an intended project
C. Establishing full descriptions of the desired features and operations of the system
D. Physically constructing software and information systems using programming languages

Answer: A

NEW QUESTION # 75
Which two benefits does RFID tagging offer for supply chain management? Choose 2 answers.

A. Tracks a product's journey from manufacturing facility to store
B. Serves as a unique product identifier
C. Discards inconsistent, incorrect, or incomplete information
D. Automates the different activities of the supply chain

Answer: A,B

Explanation:
* RFID Tagging Benefits in Supply Chain Management:
* Unique Product Identifier:RFID tags provide a unique identifier for each product, enabling precise tracking and inventory management.
* Product Tracking:RFID tags allow continuous tracking of products throughout their journey in the supply chain, from manufacturing to delivery.
* Why Other Options Are Incorrect:
* Option A:While RFID can streamline certain activities, it does not automate the entire supply chain.
* Option D:RFID is not designed to discard incorrect or incomplete information but rather to provide accurate tracking.
References:
* RFID in Supply Chain Management - IEEE
* "Enhancing Supply Chain Visibility with RFID" - Gartner

NEW QUESTION # 76
Which scenario would cause an organization to create a global team?

A. The organization's largest client is the United States Military.
B. The organization is embarking on a digital transformation effort.
C. For security purposes the organization is moving to a private cloud provider.
D. As the organization grows it is becoming difficult to find talent in the local market.

Answer: D

NEW QUESTION # 77
Which system provides a foundation for collaboration between departments, enabling people in different business areas to communicate?

A. Customer relationship management (CRM)
B. Enterprise resource planning (ERP)
C. Supply chain management (SCM)
D. Electronic data interchange (EDI)

Answer: B

Explanation:
* Definition of ERP Systems:
* ERP integrates core business processes across various departments, such as finance, HR, procurement, and production.
* It creates acentralized communication platformfor cross-departmental collaboration and seamless data sharing.
* Purpose of ERP:
* Ensures real-time data visibility across the organization.
* Promotes collaboration by eliminating data silos and enabling efficient workflows.
* Incorrect Options Analysis:
* B. Supply Chain Management (SCM):Focuses on logistics and supply chain optimization, not general collaboration.
* C. Customer Relationship Management (CRM):Concentrates on customer interactions.
* D. Electronic Data Interchange (EDI):Facilitates data sharing with external partners, not internal collaboration.
References and Documents of Information Technology Management:
* "ERP Integration Best Practices" (Gartner).
* ITIL Service Design: ERP Modules Overview (Axelos).

NEW QUESTION # 78
What is the importance of the partners and suppliers dimension of the ITIL model?

A. The creation of value is solely beneficial to the customer.
B. The relationship with both suppliers and consumers must create value.
C. Supplying data allows companies to make wise investments and assemble technology solutions.
D. Staffing an organization fosters the creation of value.

Answer: B

Explanation:
ThePartners and Suppliersdimension of the ITIL (Information Technology Infrastructure Library) model is critical to ensuring that organizations deliver optimal value to their customers and stakeholders. Here's a breakdown of its importance:
* ITIL emphasizes that an organization does not operate in isolation. It relies onexternal and internal partnerships and suppliersto deliver its products and services.
* This dimension focuses on understanding the relationships between the organization and its partners, as well as optimizing the way value is co-created.
* The correct answer highlights the ITIL principle ofco-creating value. Bothsuppliersandconsumers must collaborate to achieve outcomes that benefit all parties.
* The success of services depends on how well the organization manages these relationships to ensure that services meet customer needs and align with organizational goals.
* ITIL views service management as a way to create value through the combined efforts of the service provider, suppliers, and consumers.
* Partnerships often involve shared resources, responsibilities, and risks, which require a cooperative mindset to achieve desired outcomes.
* Option A:Staffing refers to human resources management and is unrelated to the Partners and Suppliers dimension's primary focus.
* Option C:Supplying data and technology is part of supplier management, but it does not encompass the full value-oriented relationship emphasized in ITIL.
* Option D:Value creation benefits both the customer and the organization, making this statement too narrow to capture the essence of the dimension.
* Effective supplier management ensures reliable delivery, risk management, and adherence to organizational standards.
* Examples of partnerships in IT include cloud providers, outsourced IT services, hardware vendors, and consulting firms.
* ITIL 4 Foundation: Axelos, "ITIL Foundation" (2019).
* Official ITIL 4 Practice Guides: Supplier Management (Axelos Publications).
* ISO/IEC 20000 Standard: "Service Management System Requirements" (ISO Standard, latest edition).
1. Purpose of the Partners and Suppliers Dimension:2. Importance of Creating Value Together:3. ITIL's Emphasis on Value Co-Creation:4. Incorrect Options Analysis:5. Practical Application of Partners and Suppliers Dimension:References and Documents of Information Technology Management:

NEW QUESTION # 79
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